The quality and responsiveness of Entec’s gas detection service department has been recognised with an award at the recent Industrial Scientific International Partner Conference.
Entec received an award at the conference for Best Service Partner 2018 in the APAC region – a massive region that covers Australia, New Zealand, Pacific Islands, South East Asia and China.
Entec is the sole distributor in New Zealand for Industrial Scientific’s range of portable gas detectors and area monitors. It is also one of the few distributors worldwide with both Authorised Service Centre and iNet Fulfilment Centre credentials.
These are renewed each year following a rigorous audit by Industrial Scientific personnel. The audit covers all aspects of Entec’s laboratory facility including the equipment we use, the skills and currency of training of our people, and the procedures they follow.
Rapid service turnaround
We pride ourselves on our rapid service turnaround times. Our objective is to service instruments on the same day they arrive, and we meet this objective more often than not.
We take the view that our customers have invested in gas detectors so they can be used on site, not sitting in a service centre awaiting attention.
Other brands serviced too
In addition to servicing the full range of Industrial Scientific gas detectors, we also service numerous models from other manufacturers as well.
Entec also undertakes periodic onsite service of fixed point gas detection systems throughout New Zealand.
Spare parts & calibration gas
To support our service operation, we stock a large inventory of spare parts and a full range of calibration gas, available for purchase ex-stock.
Gas detector hire
Entec’s service lab is the hub of our busy gas detector rental business too. Entec has a fleet of hundreds of portable gas detectors and area gas monitors available for rental.
These are deployed for anywhere from a single day through to months at a time. Many of our regular customers use this rental fleet to supplement their own pool of gas detectors during peak manning periods on site, such as shutdowns and large maintenance campaigns.
For further information on Entec’s range of gas detection solutions…
Please visit our dedicated website at www.gasdetectors.co.nz or call either our Auckland or New Plymouth offices on the numbers below and press 1 to speak to a member of the gas detection team.